Banking
A: Hello. How may I help you?
B: Yes, there’s a transaction on my account that I don’t recognize.
A: Can you please give me the date and the amount?
B: Yes it’s Nov 10th. It’s a debit of $15.00 I never purchased anything for $15.00
A: Oh, that’s for all your service charges. If you have a minute, I can show you how to reduce those service charges.
