Loyalty Programs
A: Hello. I think someone might be using my account. How do I change my password?
B: Well, Just think, of a new 4 digit pin. Then I’m going to transfer you into the Queue. At the prompt, enter your new pin and then it’ll ask you to press pound to confirm.
A: When I’m finished, will it come back to you? I want to buy something.
B: You can press 0 to get back to customer service but you may get another agent.
