{"id":769,"date":"2025-01-22T16:38:33","date_gmt":"2025-01-22T20:38:33","guid":{"rendered":"https:\/\/fluencyfix.com\/speak\/?p=769"},"modified":"2025-02-28T16:22:49","modified_gmt":"2025-02-28T20:22:49","slug":"60-im-really-sorry-to-hear-that-and-i-apologize-for-all-this","status":"publish","type":"post","link":"https:\/\/fluencyfix.com\/speak\/60-im-really-sorry-to-hear-that-and-i-apologize-for-all-this\/","title":{"rendered":"60. I\u2019m really sorry to hear that and I apologize for all this."},"content":{"rendered":"<div class=\"muse-video-player\" data-video=\"rGYjJgK\" data-search=\"0\" data-links=\"0\" data-logo=\"0\" data-title=\"0\" data-width=\"100%\"><\/div>\n<p><script src=\"https:\/\/muse.ai\/static\/js\/embed-player.min.js\"><\/script><\/p>\n<p>Customer Service<\/p>\n<p>A:  I have a complaint about one of your technicians.<br \/>\nB:  Yes. Can you tell me what happened?<br \/>\nA:  He arrived late. He tracked mud all over my floor and the unit he installed isn\u2019t working.<br \/>\nB:  I\u2019m really sorry to hear that and I apologize for all this. Let me try to get another technician out to your house as soon as possible.\t<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Customer Service A: I have a complaint about one of your technicians. B: Yes. Can you tell me what happened? A: He arrived late. He tracked mud all over my floor and the unit he installed isn\u2019t working. B: I\u2019m really sorry to hear that and I apologize for all this. Let me try to&#8230; <\/p>\n","protected":false},"author":1,"featured_media":1727,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[4],"tags":[],"class_list":["post-769","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-business-english-conversations"],"_links":{"self":[{"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/posts\/769","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/comments?post=769"}],"version-history":[{"count":2,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/posts\/769\/revisions"}],"predecessor-version":[{"id":1321,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/posts\/769\/revisions\/1321"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/media\/1727"}],"wp:attachment":[{"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/media?parent=769"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/categories?post=769"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/fluencyfix.com\/speak\/wp-json\/wp\/v2\/tags?post=769"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}