Privacy policy
This Policy applies as between you, the User of Fluency
Fix and Nejo Studios, the creator of the product Fluency Fix operating at fluencyfix.com.
Your agreement to comply with and be bound by these Terms and Conditions and
agreement is deemed to occur upon your first use of the Fluency Fix website or
app.
This Privacy Policy applies to our use of any and all
Data collected by us in relation to your use of the Web Site and any Services
or Systems therein.
1) Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
Account: means collectively the personal information, Payment Information
and credentials used by Users to access Material and / or any communications
System on the Web Site;
Content: means any text, graphics, images, audio, video, software, data
compilations and any other form of information capable of being stored in a
computer that appears on or forms part of this Web Site;
Cookie: means a small text file placed on your computer by Nejo Studios
when you visit certain parts of this Web Site. This allows us to identify
recurring visitors and to analyse their browsing habits within the Web Site.
Data: means collectively all information that you submit to the Web
Site. This includes, but is not limited to, Account details and information
submitted using any of our Services or Systems;
Nejo Studios: means Nejo Studios, a registered Canadian Company;
Service: means collectively any online facilities, tools, services or
information that Nejo Studios makes available through the Web Site fluencyfix.com
either now or in the future;
System: means any online communications infrastructure that Nejo Studios
makes available through the Web Site either now or in the future. This
includes, but is not limited to, web-based email, message boards, live chat
facilities and email links;
User / Users: means any third party that accesses the Web Site and is
not employed by Nejo Studios, and acting in the course of their employment; and
Website: means the website that you are currently using (www.fluencyfix.com)
and any sub-domains of this site unless expressly excluded by their own terms
and conditions.
App:
An app created by Fluency
Fix that is downloaded through Apple's App store, Google's play store, or
loaded directly on to a device by Fluency Fix or a user.
2) Data Collected
Without limitation, any of the following Data may be collected:
2.1 name;
2.2 date of birth;
2.3 job title & profession;
2.4 contact information such as email addresses and telephone numbers;
2.5 demographic information such as postal code, preferences and interests;
2.6 financial information such as credit / debit card numbers;
2.7 IP address (automatically collected);
2.8 web browser type and version (automatically collected);
2.9 operating system (automatically collected);
2.10 a list of URLS starting with a referring site, your activity on this
Web Site, and the site you exit to (automatically collected); and
2.11 Cookie information (see Clause 10 below).
3) Our Use of Data
3.1 Any personal Data you submit will be retained by Nejo Studios for as
long as you use the Services and Systems provided on the Web Site. Data that you
may submit through any communications System that we may provide may be
retained for a longer period of up to one year.
3.2 Unless we are obliged or permitted by law to do so, and subject to Clause
4, your Data will not be disclosed to third parties. This includes our
affiliates and / or other companies within our group.
3.3 All personal Data is stored securely in accordance with the principles of
the Data Protection Act 1998. For more details on security, see Clause 9 below.
3.4 Any or all of the above Data may be required by us from time to time in
order to provide you with the best possible service and experience when using
our Web Site. Specifically, Data may be used by us for the following reasons:
3.4.1 internal record keeping;
3.4.2 improvement of our products / services;
3.4.3 transmission by email of promotional materials that may be of interest to
you;
3.4.4 contact for market research purposes which may be done using email,
telephone, fax or mail. Such information may be used to customise or update the
Web Site.
4) Third Party Web Sites and Services
4.1) Nejo Studios may, from time to time, employ the services of other
parties for dealing with matters that may include, but are not limited to,
payment handling, delivery of purchased items, search engine facilities,
advertising and marketing. The providers of such services do not have access to
certain personal Data provided by Users of this Web Site. Any Data used by such
parties is used only to the extent required by them to perform the services
that Nejo Studios requests. Any use for other purposes is strictly prohibited.
Furthermore, any Data that is processed by third parties must be processed
within the terms of The Personal Information Protection and Electronic
Documents Act.
5) Changes of Business Ownership and Control
5.1 Should Nejo Studios decide to transfer ownership of the business, this
may involve the sale of certain divisions or the transfer of control of certain
divisions to other parties. Data provided by Users will, where it is relevant
to any division so transferred, be transferred along with that division and the
new owner or newly controlling party will, under the terms of this Policy, be
permitted to use the Data for the purposes for which it was supplied by you.
5.2 In the event that any Data submitted by Users will be transferred in such a
manner, you will be contacted in advance and informed of the changes. When
contacted you will be given the choice to have your Data deleted or withheld
from the new owner or controller.
6) Controlling Access to your Data
6.1 Wherever you are required to submit Data, you will be given options to
restrict our use of that Data. This may include the following:
6.1.1 use of Data for direct marketing purposes; and
6.1.2 sharing Data with third parties.
7) Your Right to Withhold Information
7.1 You may access certain areas of the Web Site without providing any Data at
all. However, to use all Services and Systems available on the Web Site you may
be required to submit Account information or other Data.
7.2 You may restrict your internet browser’s use of Cookies.
7.3 You may request deletion of your account at any time.
8) Accessing your own Data
8.1 You may access your Account at any time to view or amend the Data. You
may need to modify or update your Data if your circumstances change. Additional
Data pertaining to your marketing preferences may also be stored and you may
change this at any time.
8.2 You have the right to ask for a copy of your personal Data on payment of a
small fee.
9) Security
Data security is of great importance to Nejo Studios and to protect your Data
we have put in place suitable physical, electronic and managerial procedures to
safeguard and secure Data collected online.
10) Changes to this Policy
10.1) Nejo Studios reserves the right to change this Privacy Policy as we
may deem necessary from time to time or as may be required by law. Any changes
will be immediately posted on the Web Site and you are deemed to have accepted
the terms of the Policy on your first use of the Web Site following the
alterations.
Contacting Us
If there are any questions regarding this privacy policy you may contact us
through our
help desk.